Testimonials From Happy Clients

Testimonials From Happy Clients

"Marlene is excellent. We were moving to the area from out of state and Marlene provided accurate information and was readily available for us. She constantly went above and beyond to make us comfortable - scheduling extra showings, running down information, and checking on our home in the period of time it took for us to relocate. I could not recommend Marlene enough. She was a breath of fresh air in an otherwise difficult house hunt!"

Daniel V.

"We used Marlene for the sale of our home in Monroe, Wa. It was a great experience. Marlene was professional and went above and beyond to list the house, show the home and was always available and helpful through the entire process."

Stefan R.

"Marlene was fantastic to work with. She was always immediately answered emails to answer questions and provide guidance. It was a difficult house with lots of issues. Marlene priced it correctly and the house sold well above ask. She is a wonderful person and great to work with. We highly recommend her."

Zillow user 79902198

"We highly recommend Marlene Rouleau as a restate agent. She fully researched all our possibilities regarding the selling of our home at the highest value. Marlene has many valuable qualities which make her such a special agent. Such as the detailed stagging of our home. Preparing our home for as many viewings as possible. She is very knowledgeable of the real estate industry. She really listened to our wants and needs. We were ecstatic and happy to have Marlene as our real estate agent. Marlene has helped us with previous sales and purchase of homes."

Ron D.

"Marlene was great, she was always friendly, helpful and very knowledgeable. She always kept me up to date as things progressed from the moment she placed my home on the market to the day it was recorded. I strongly recommend her; you won't be dissatisfied."

Scott G.

"Just wanted to thank you again for all of your help. Thank you for the Home Depot gift card and champagne. We so needed both. You're the best. You have always been there for us! Thank so much."

Lisa

"Marlene is hands down the best realtor you will work with. She was professional, knowledgeable and helpful throughout the entire process of buying my first home. She goes above and beyond for her clients and continues to help; even a month after closing. You will not regret hiring Marlene for all your real estate needs."

Hailey P.

"Marlene did and excellent job selling my home! I chose Marlene for a number of reasons, here are a few- She knows the market, she’s involved in the community and she understands current market conditions. She’s a worker. She’s willing to go the extra mile to make sure you and your property are ready of the sale. Her market diagnosis is spot on and she knows how to market your property. Communication was seamless and it was always easy to reach her. The overall experience was top notch!!"

Ken W.

"Marlene is hands down the best! She listens to what you’re looking for and works hard to help you find a home you will love. She helped me buy my first home and sell it years later and when I was in the market again there was no one else I wanted to go to! I cannot recommend her enough!"

Megan and Jon

"Thank you for all your help in selling me my first home in WA! It all happened as it should and I felt you had my back the whole way! Can't wait to celebrate with you in person. XO."

Lisa

"I must say I was lucky to have Marlene by my side to buy my very first home. Marlene ensured that I had all the information to make right decision while purchasing the house. She made sure my home closing process was smooth and completed on time. Best part, she is very easy to reach out and was quick to respond to all my queries. I would definitely want to work with Marlene again and highly recommend her to others who are looking to buy a house."

Kuntal S.

"Marlene is nothing short of an amazing realtor! She guided me through my whole home buying process, was always right there when I wanted to look at a home and she always went out of her way to go the extra mile when she didn’t have to. She has sold homes for my family and I knew I wanted her as my realtor when I was ready to buy a home. She made my dreams of being a homeowner at 20 come true! Marlene has nothing but your best interest when it comes to purchasing a home. Not only is Marlene a great realtor she's a wonderful person. I will be using her as my realtor for years to come! Marlene is responsive, always on top of things, very experienced, professional, personable and much more. If your looking for a realtor don’t look any further!"

Madeline H.

"Marlene handled my recent sale transaction, and she got me a very quick sale for top dollar. She is professional and honest; she will be upfront with you on what you need to do to have a successful transaction whether you are buying or selling. I have used Marlene for two transactions and she makes the difficult task of selling a house seem easy. I was selling my Lake Stevens home from out of town, and she took care of everything. I highly recommend Marlene."

Lauri S.

"Marlene was amazing at advocating for us and educating us through the process of buying our first home!"

Hayden B.

"Marlene Rouleau is a wonderful Real Estate agent. She was very professional and considerate of our needs and wants. She never gave up looking until she found what we were looking for. Thank you so much."

Mary Ellen and Walter L.

"Perfect realtor in greater Lake Stevens, Snohomish, Monroe area for military buyers and couples with differing priorities. As military buyers experienced working with numerous agents, in our 20+ year marriage, Marlene was by far the most responsive to our unique situation. From our first encounter, she was attentive to our home needs. I had been recommended a realtor, but after meeting Marlene and experiencing her professionalism and honesty my spouse and I were simply blown away. Marlene effortlessly connected with my spouse and I. She was responsive to our changes as we better learned the local area. We found a home we emotionally appreciated with no compromise, while Marlene's business acumen and behind-the-scenes research in this current market left us feeling we benefited financially. Easy recommendation to for fellow military members. Marlene appreciates our situation and pays attention to the details so we can focus on the house."

Chad and Olga

"We needed to sell our house ASAP. Marlene was right there every step of the way. We are so thankful and pleased with her capabilities. She relieved us of our stressful situation."

Deborah L.

"Marlene helped us sell our home smoothly and efficiently. She quickly resolved any challenge that came up and kept us informed every step of the way. She went above and beyond when we needed help moving out! Thank you, Marlene!"

Bradley E.

"It was a pleasure working with Marlene Rouleau while selling my mother-in-law's home and property. She was honest and above board. This was a rather complicated sale and she made sure everyone ( seller. and buyer) was well informed and no surprises. Marlene was professional and kept me informed of my responsibilities and schedules. She was incredibly patient with me and the family. I highly recommend her."

Susanne O.

"I am proudly a U.S. citizen who has been working and living overseas for some time. I decided to buy my first home in the U.S. from long distance which is normally a challenge. I was reviewing different real estate agent profiles online carefully and was hoping to find a person whom I could trust from thousands of miles away. I accidentally met a senior real estate agent in my online search who referred me to Marlene. I contacted Marlene and explained my needs. Luckily, she accepted to be my agent and from that point on, we were in constant contact on WhatsApp with one another (day and night because of time difference). She would send me listings and I would pick the ones of interest. Then, she would go visit the homes, take and send videos along with her professional views about each property that she had visited. Eventually, we managed to find a home which we both liked. We placed an offer and we won. By working closing together, we managed to have it closed within almost one month of constant follow-ups and hard work. Without Marlene’s help and experience, I would have been definitely unable to do this. During almost two-month constant interaction with Marlene, I found her an intelligent, responsible, organized, detail-oriented, experienced, and kind-hearted professional who knows her profession very well and who cares about her customers very much. I feel very lucky that I met her and I definitely recommend her to whoever is looking for a quality agent to work with."

M. Pejman N.

"Professional, pragmatic and honest are a few words that surface when thinking about our experience with Marlene Rouleau. After interviewing four other realtors in the region, we liked her candor and perseverance, her confidence and follow through. Our home sold in five days after she listed it, she negotiated the desired price and a reasonable close date."

Helen N.

"Marlene is amazing! We came to her after our original agent didn't work out. She was always there for us, arranged to show us houses at very short notice, and ended up finding us a house that was being sold by the owner! Marlene always had useful feedback and was concise and clear with communication. I highly recommend her to everyone!"

Carla P.

"Marlene helped us purchase our house 4 years ago. We had such a good experience, we asked for her help when it was time to sell. She did a great job going above and beyond to help us get our home prepared, and had our house sold super-quick and easy! I'm looking forward to working with her again when it's time to buy our next property!"

Christine H.

"Marlene did a fantastic job getting my house listed in a short time notice and it was sold in a few days, she explained clearly every step in the process so I had very few questions to ask. She took the time for any questions I had which was either in a text ,email ,or phone call. I am very pleased that I had Marlene as my agent, I highly recommend her and will give a recommendation to my friends and family when it's time for them to buy or sell. Thank you again Marlene, you deserve more than a 5 star rating."

Patrick K.

Audra

"Marlene was an attentive and dedicated representative of us as the buyer when we purchased our most recent home. She made herself available on short notice and is very easy to work with. Marlene went the extra mile for us working with the seller's agents when we had a few "issues" after we closed on our home. We have also worked with Marlene when selling a home. She is honest and gave us great ideas on how to stage our home and even brought over some of her personal items that helped spruce up the place for the photo session! Marlene is a wonderful real estate professional and I have recommended her several times since I have known her. I will stay in touch with her and the next time we are ready to move, she will be the person we will contact."

Linda W.

"Marlene goes out of her way to do more, from your first sit down with her, to preparing the house for show, taking the pictures and getting the right people there to get to look at the house, she was great and I would tell everyone to use her for a new house, buy or sell."

Charlotte C.

"Marlene was very responsive and quick to return phone calls and to get me the information that I requested. She gave me good advice concerning my offer and I was glad I listened to her because I got almost everything I asked for!"

Lauri S.

"Marlene was very helpful in every way, easy to work with and able to explain any questions that I may have had. She Made the purchase and sale of my home stress free."

Leoni

"I have worked with Marlene for the purchase and sale of several homes over the years, all during volatile times in real estate, and I couldn't have asked for a better partner in the process. She works hard to understand her client's needs, concerns, and obstacles. Marlene understands the current market and follows market trends and will tirelessly apply her knowledge and experience to ensure the best outcome for you! She's the professional you want beside you during these sizable life-changing transactions!"

Dayna J.

"I was a first-time home buyer and didn't have a real estate agent. My mortgage broker suggested Marlene Rouleau and I'm so glad she did. She is kind, energetic, and professional, she made home shopping fun. Marlene knows Snohomish County well and knows what's available...I always felt like I was in good hands. I must have asked her a thousand questions, but she was patient and knowledgeable. I felt so grateful to have her guide me so graciously through the process; always going above and beyond my expectations. I love my new home."

Trish

"Marlene was helpful and forthright in assisting us sell two properties and buying a new home as well. We felt amazingly confident as she guided us through the process. We did not look forward to doing ANY of that and to do all three transactions within a six-month period was very difficult. We have had an intrinsic distrust of real estate agents in general in the past, but Marlene earned our complete trust and gratitude. We would heartily recommend her immediately to anyone needing her services."

Scott H.

"I was very proud to be represented by Marlene Rouleau when I sold my home recently and purchased a new one. She is highly respected in the industry."

My old home needed a considerable amount of work to get it ready to list, and Marlene was tactful while being frank in her suggestions for what I needed to get done. I was worried at first that I would feel embarrassed or kind of belittled when she first looked at my house and saw its condition but I didn't at all. She gave me a very specific list of suggestions and once I got them all done my house looked great and I was proud to show it.

Marlene always responded very promptly whenever I had a question or concern, and when I started to get nervous or anxious. Marlene was always there with just the right words to encourage me and calm my fears.

I am very thankful that I had the privilege to work with Marlene and I highly recommend her if you are looking for a first-rate broker to help you find your dream home or sell your existing home. She's just the best!"

Trish L.

"Marlene has handled two real estate transactions for me; I used her as a buyer's agent when I first moved to the area and then again as a seller's agent when I moved away. Both times, she handled my transactions with professionalism and the highest ethical standards. Marlene is a straight-shooter; she delivers the truth with kindness and good humor. You can always count on Marlene to be there on time and ready to work. If I had a question or an issue, she would jump in and handle it for me. When I bought my house, she handled it smoothly and professionally; when I sold, she was the same and her advice got me a quick sale for top dollar. I promise you cannot go wrong with Marlene Rouleau; she's the best!"

Zillow User 9778379

"We’ve worked with Marlene twice and she rocked it both times! She went above and beyond to resolve challenges. She is very knowledgeable, professional, punctual and fun to work with. We highly recommend her!"

Beisen H.

"From our first meeting over two years before actually listing the home, Marlene Rouleau quickly gained my trust. Through my prior experience purchasing and selling over a dozen homes, I understand the process well enough to quickly realize that Marlene was an experienced and competent professional. I was confident that I could turn sale process over to her completely and let her do exactly what to hire a Real Estate Agent to do; manage the sale process.

After waiting patiently for two years, Marlene was ready and acted quickly when I was finally ready to list the Home for sale. Every step of the process was mapped out, and suggestions were made to facilitate a quick sale. Marlene held an open house thee days after listing, and we accepted an above asking price offer after only one week on the market.

Throughout the process, from listing, to open house, to reviewing and negotiating offers, accepting, and closing, Marlene's communications were timely and her recommendations proved spot-on.

Marlene Rouleau is experienced, competent, and professional. Hire her for your Real Estate needs and you will not be disappointed."

G.R Barney

"We worked with Marlene to sell our house. We were recommended to her as an agent who was familiar and successful in our area. Marlene successfully guided us through the selling process, including staging, running a weekend of open houses, and obtaining several offers that were all above asking. Her calm demeanor combined with her sense of urgency saw us through the various issues of selling the house, and the sale was successful. Many thanks to Marlene!"

Brandon S.

"Marlene sold my house in 2018 and helped me purchase a condo in 2019. She wanted to make sure when I sold I was ready, she didn't rush me. It was 6 months after initially meeting her that I was finally ready to sell my house.

When I found the condo that I loved she was away for the weekend. That did not stop her from putting together the offer.

Marlene was so easy to work with. She was on top of everything and very knowledgable. I would recommend her to all my friends and family."

Zillow User 201901181

"Marlene was nothing short of amazing throughout the entire process of selling our old home and purchasing the new one. There were things we didn't think of asking during our tour of multiple homes, but Marlene was there to ask the forgotten questions, make sure we were taken care of and that we found the perfect home for our family. It was a quick turnaround but she made us feel at ease the whole way through. Marlene even made sure to check on us when she was out of town for the holidays! We couldn't have imagined anyone better. We have and will continue to recommend her to everyone!"

Angelica H.

"Marlene was my realtor when I sold my last house, she came over before I started the remodel and gave me some excellent advice on the remodel. She helped with colors, advised on styles of trim, landscaping and basically everything I asked her that started with "should I". She staged the house for the photo shoot and I have to admit that I wished I had decorated the house like that, I had no idea it could look that good. And yes, I think her entire team is amazing! The offers started on the day after she listed it, I accepted the first offer and Marlene locked in the backup. The closing went off without a hitch, the whole "selling your house ordeal" was no ordeal at all, it couldn't have gone any better and I thank Marlene and her team for that."

vbaca14

"Marlene's professionalism, candor and attention to detail made understanding and preparing for the sales process clear and easy to follow, not necessarily easy to do, but the preparation and market alignment produced results beyond our expectations.

I recommend Marlene as a trusted advisor for the sale of your home. Along with knowing her business well, Marlene was a pleasure to work with. She would be our go to realtor if we were to sell in the area again."

George S.

"I had an excellent experience working with Marlene. She helped me sell a vacation property in the Upper Skykomish Valley region, and we had to resolve numerous technical issues before getting it to market. She helped me contact the right people, and was patient and resourceful even when things did not go our way (thanks King County!). She also read the market well and persuaded me to price high, which worked out wonderfully. She is friendly and easy to communicate with, always prompt, and very good with the details. Highly recommended!"

Zillow User 0379908

"Marlene is incredibleand my wife and I really enjoyed working with her. She picked up in what we liked quickly and was the one that recommended we swing by to look at an open house in an area we weren't considering. We ultimately bought that house because it really did have everything we wanted. She's very knowledgeable about the area, the market, different negotiation tactics, and helped us get our dream home. I highly recommended working with Marlene, you won't be disappointed!"

PinWen C.

"As first-time home-buyers, you have so many questions and concerns. However, working with Marlene from start to finish has been an absolute pleasure. Her real estate expertise was invaluable during our home-buying experience. She knows the right questions to ask and acts with the utmost professionalism. She truly has her clients' best interest at heart and it shows! I would highly recommend choosing Marlene for any of your real estate needs."

Zillow user 20160906

George S.

Zillow User 0379908

"Marlene is AMAZING!! She knows how to take care of her clients! I felt extremely lucky to have her by my side to be my advocate through the sale of my home and the purchase of my new home! Buying and Selling a home can be a very stressful time, however Marlene took that stress away from me and made it fun. She helped me find my forever home and she would not let me settle for anything less. She really gets to know her clients and what they want in a new home. There were times when I wanted to be done and she would say..... "You are settling on this home!" If she would not have been honest I would have had regrets. I am so happy and Marlene deserves all the credit!!! Thank you Marlene!! You are the best and I cannot wait to have you over for dinner on the new back deck to thank you for all of your support!!!"

Kandi O.

"Marlene is great. She patiently stuck with us and helped us find a great home in a frustrating market. She didn't try to talk us into a home we couldn't afford, and wouldn't let us get frustrated and buy something we might regret. She took the time to look out for our interests and find a home perfectly suited for our needs and budget!"

Chris H.

"Marlene helped us purchase a new home this year when the market was going crazy! She was flexible with her time, and patient with us and the fact that we were trying to purchase contingent. we soon agreed that we would not be successful so Marlene sold our house and then we went searching again for our new home. She drove us all over with our needs in mind, did her research and new the area and the market. She was even helpful after the purchase of our home. The sellers took some items they shouldn't have and Marlene worked the selling agent to get the items back. There was some damage that was done during the sellers move out, Marlene was determined to get that fixed for us and she did! Marlene wants her clients to be happy and satisfied, which is why is such a good realtor. I have and will continue to refer people to her. And when we decide to move out of this home, she will be the first person we call. Thank you Marlene, you are wonderful!"

fcwalker2

"Marlene was absolutely wonderful to work with! We told her what we did and didn't want and she did her best to find us the perfect starter home. She was honest and always on top of things. The best part was there was no pressure from her to buy anything. She wasn't there to just make a sale and that made us feel great! We would highly recommend Marlene! She is great!"

Jenny R.

"Marlene is an excellent realtor that has helped my family members with buying and selling several homes. Anyone can list your home to sell it. Marlene works with you to make sure your property is going to stand out and be seem by as many potential buyers as possible. Part of her services include having a professional stager ready your home for sale. Throughout the process she always responded to my calls and emails quickly and kept me informed along the way. After the sale, at the time when we moved out, she had the house professionally cleaned for the us, which took a lot of stress off our shoulders. On top of that she worked extremely hard for us during our house hunt and in a time during low inventory of homes on the market was able to find us the perfect place. I can't thank her enough for everything she has done for us."

ddc1111

"When we decided to sell our home we contacted Windermere. Marlene Rouleau called us and set up an appointment. She suggested we have our home inspected before putting it on the market, which we did. We did all the repairs and our home was in excellent condition to sell. Marlene then recommended we stage the home. She employs a professional stager and they do an excellent job. Marlene was very timely with each aspect of the sale, and everything went smoothly. Marlene assisted us in the purchase of our new home. The transaction moved quickly and we were able to move in on time. We have recommended her to others with successful results."

Bingals

"Marlene was wonderful to work with. We put together a presale on a new home and she was very patient with all the back and forth negotiations that were needed for all the changes we made. She called and checked up during the construction and went to bat for us when couple of things came up. We felt that she truly cared that we got the house that we wanted and I consider her a friend now that our purchase is complete. We would definitely recommend her to all our friends and family."

Mwhillard189

"Marlene is the best! We will never work with another Realtor! We've worked with Marlene over many years. She helped us get into our last home and also sold our last home. She always goes the extra mile, isn't just interested in making money, and gives you space when you are looking through a potential home to purchase (unlike many Realtors who talk your ear off). I highly recommend her!"

Justina B.

"Marlene is the consummate Professional. She made the difficult task of selling our home a dream. She expertly navigated us through every step of the process so we knew exactly what was occurring and what the next step would be. We highly recommend Marlene for your real estate needs!"

S. Fraley

"Marlene came highly recommended and she was everything we expected from a real estate agent. She was so on top of things throught our entire experiance of purchasing our first home and when there were difficulties with closing at the last minute, she turned into a real estate warrior on our behalf!! We truly believe if she hadn't gone that extra mile we would not have closed on our first home. There was never a phone call or email unanswered in a timely manner. She took the time to walk us through the answers to our many (and there were very many) first time home buyer questions. She was great and she actually attended our wedding, held at our beautiful old farmhouse that she helped us buy. Thanks Marlene!!!!"

Audra and Brian

"I have recommended Marlene and will continue to do so. I was in the process of interviewing buyer's agents when I was lucky enough to meet Marlene. She took the time to understand what I was looking for and that wasn't easy, since I had an extensive list of "must haves" for my modest price range. She found me several homes that fit the bill and I am very happy with the home I purchased. She didn't waste my time by showing me homes I wasn't interested in. I felt that she gave me honest advice and, as an out-of-towner, it was comforting to have an agent with experience in this community. The purchasing process was nearly painless. She is prompt to return calls and she kept the process moving. When there was a chance I wouldn't meet my closing date, she smoothed the process and kept the wheels in motion so that closing happened on time. I would recommend Marlene again in a heartbeat. She is experienced and pleasant to work with."

Zillow User 9778379

"I can’t speak highly enough of Marlene as our real estate agent. Her professionalism, knowledge, honesty are very much appreciated. In this crazy market she showed us countless homes and helped us build a strong offer and went to bat for us and got our offer accepted. Don’t hesitate to have her help you get your dream home, she will get it done!"

Olga D.

"I could not have asked for a better experience! Completely smooth and professional process from beginning to end. You should not think twice and go with Marlene!"

Jack S.